TUsystemSupport
Service description
The "TUsystemSupport" service is the standard option for servers with comprehensive services.
Qualified experts care for and maintain the server software, including the supported applications, for the institute.
The following services are provided for the operating system and system-related components:
- telephone/email support
- diagnostics and troubleshooting
- installation of the requisite patches, upgrades or re-installation, installation and configuration of software components
Information on order process, costs and billing only available after registration.
- Service for:
-
Staff
- First Level Support:
-
help@it.tuwien.ac.at
Some information is currently only available in German.
Service Center
© TU Wien
Ticketsystem Online Portal, opens an external URL in a new window
Hotline 01 588 01 42002
help@it.tuwien.ac.at
1040 Wien, Operngasse 11, EG
The Service Center can be reached digitally from 8 a.m. to 4 p.m.
Safety and Security Measures, opens an external URL in a new window
Personal customer contact only by prior appointment, opens an external URL in a new window.
Compliance with the currently applicable COVID-19 security regulations is assumed.