Service description

The "TUsystemSupport" service is the standard option for servers with comprehensive services.

This service is now only provided for existing customers.

Qualified experts care for and maintain the server software, including the supported applications, for the institute.

The following services are provided for the operating system and system-related components:

  • telephone/email support
  • diagnostics and troubleshooting
  • installation of the requisite patches, upgrades or re-installation, installation and configuration of software components

Information on order process, costs and billing only available after registration.

Service for:


First Level Support:

Some information is currently only available in German.