TUsystemSupport

The "TUsystemSupport" service is the standard option for servers with comprehensive services.

Qualified experts care for and maintain the server software, including the supported applications, for the institute.

The following services are provided for the operating system and system-related components:

  • telephone/email support
  • diagnostics and troubleshooting
  • installation of the requisite patches, upgrades or re-installation, installation and configuration of software components

Information on order process, costs and billing only available after registration.

Service for:

Staff

First Level Support:

help@it.tuwien.ac.at

Some information is currently only available in German.

Service Center

Logo service center

© TU Wien

Ticketsystem Online Portal, opens an external URL in a new window
Hotline 01 588 01 42002

help@it.tuwien.ac.at
1040 Wien, Operngasse 11, EG

The Service Center can be reached digitally from 8 a.m. to 4 p.m. on Mondays to Fridays and will also be in person from 8 a.m. to 12 p.m. on weekdays.

Safety and Security Measures, opens an external URL in a new window