Affected service users: all users whose client is not TU.it
Incident status: resolved
The problem was solved by a workaround. The cause was a defective script, which is responsible for the automated user synchronization and has currently been switched off. The only remaining restriction is when a new user is created or when the group membership is changed. If there are still problems with the ticket processing, please contact us via Servicecenter. We thank you for your patience.