Repair of the fiber optic line between the data centers

On Karlsplatz in the AA Basement area, a fiber optic line was damaged during construction work. In order to repair the line, it has to be taken out of service for 3 days. As a result, one of the redundant connections between the two data centers will be out of service during this period.

This outage has no significant impact on ongoing operations. During the decommissioning of the line, the automatic commissioning of the redundant line could lead to short-term disruptions in the range of seconds in the datastorage network, which, although very unlikely, would then affect numerous IT services. If another connection line is damaged during the repair period, this could lead to massive disruption and downtime of numerous services.

The work will begin on Monday, June 7, 2021 and is expected to be completed on Wednesday, June 9, 2021.