The process basically works as before, with the restriction that no customer portal with anonymous access will be provided, but one with Single Sign-On (SSO), i.e. via authentication with your network password.
For organisational reasons, we ask you not to submit any more certificate applications to DigiCert, our old provider, from 30 April onwards, as the release is no longer possible on 1 May.
The interface to the new provider is already functional and productive, direct access to the customer portal can be found here, opens an external URL in a new window.
You can find more information about registration or application for certificates on our website https://www.it.tuwien.ac.at/services/zutritt-login-und-identity/identity/ssl-zertifikate/, opens an external URL in a new window.
If you have any questions, please contact our Service Center, email@example.com
This change became necessary because the scientific network GÉANT has issued a new tender and therefore the provider has changed for ACOnet participants (ACOnet is the internet provider of the TU Vienna).
Johann Kainrath, Andreas Blaha