Students consult in front of a laptop

© Photo by Mimi Thian on Unsplash

Information Technology Solutions

Information Technology Solutions ( for short) is responsible for the planning, creation and securing of a high-performance IT infrastructure for students and study operations, including the support of Internet workstations and lecturer PCs.

With our extensive portfolio, we support students from their email account, WLAN, webmail and u:book to discounted software and Internet workstations on their way to success.

latest news for students

currently only partially in English

As it has become known and already been communicated in the relevant media, there is currently a critical security vulnerability in Log4j, a popular logging library for Java…

The Service Centre is digitally available Mon to Fri (weekdays) from 8:00 a.m. to 4:00 p.m., each day, and will be open from Monday, June 28, 2021. Additionally, during…

Service Center

Logo service center

© TU Wien

Ticketsystem Online Portal, opens an external URL in a new window
Hotline 01 588 01 42002
1040 Wien, Operngasse 11, EG

The Service Center can be reached digitally from 8 a.m. to 4 p.m.

Safety and Security Measures, opens an external URL in a new window

Personal customer contact only by prior appointment, opens an external URL in a new window.

Compliance with the currently applicable COVID-19 security regulations is assumed.


System status

  • Working: Email for students
  • Working: upTUdate
  • Working: Internet access
  • Working: WLAN
  • Working: TUphone
  • Working: TUfiles
  • Working: TUhost
  • Working: TUownCloud
  • Working: Ticket system
  • Working: Authentication service

Scheduled maintenance on