Our service provides you with a lightweight Ultrabook, Windows tablet or MacBook, basic software licences and integration into TUnet. A new device is only made available after four years, or if there are hardware problems. This service also includes all activities under the "System Maintenance for Workstations" service.

Let qualified experts procure, install, set-up and maintain your laptop, including the operating system.

The TUnoteBook service provides hardware and technical support for all employees of the TU Wien on the basis of the TUclientSupport contract.

Contains a lightweight Quality notebook or Windows tablet, all the services of TUclientSupport, opens an external URL in a new window and the required software licenses.

If after 4 years of use of a TUnoteBook device the desire for a new device exists, the exchange can be ordered using the TUnoteBook Hardware Replacement, opens an external URL in a new window.

Information on order process, costs and billing only available after registration.

Service for:


First Level Support:


Some information is currently only available in German.

Service Center

Logo service center

© TU Wien


Ticketsystem Online Portal, opens an external URL in a new window
Hotline 01 588 01 42002
1040 Wien, Operngasse 11, EG

The Service Center can be reached digitally from 8 a.m. to 4 p.m.

Safety and Security Measures, opens an external URL in a new window


Personal customer contact only by prior appointment, opens an external URL in a new window.


Compliance with the currently applicable COVID-19 security regulations is assumed.