TUclientSupport

Servicebeschreibung

Our "TUclientSupport" service is the standard option for workstation PCs with extensive services.

Let qualified experts care for and maintain your workstation, including the operating system.

We provide you with the following services for the operating system and the system-related components:

  • telephone/email support
  • diagnostics and troubleshooting
  • installation of the requisite patches
  • upgrades or re-installation
  • installation and configuration of software components

Information on order process, costs and billing only available after registration.

Service for:

Staff

First Level Support:

help@it.tuwien.ac.at

Some information is currently only available in German.

Service Center

Logo service center

© TU Wien

 

Ticketsystem Online Portal, opens an external URL in a new window
Hotline 01 588 01 42002
help@it.tuwien.ac.at
1040 Wien, Operngasse 11, EG

The Service Center can be reached digitally from 8 a.m. to 4 p.m.

Safety and Security Measures, opens an external URL in a new window

 

Personal customer contact only by prior appointment, opens an external URL in a new window.

 

Compliance with the currently applicable COVID-19 security regulations is assumed.