Our Service Center is your first point of contact for all issues and problems regarding the range of services offered by TU.it. We either respond to your queries immediately in First Level Support, or set our Second Level experts to work.


  • General information about TU.it and its services
  • Advice & help with TU Wien-specific IT problems for students and staff; especially accounts and authorizations
  • Receipt & creation of error messages for the services offered by TU.it
  • Reachability of the TU Wien phone
  • Administrative tasks