The changeover to the new release is the basis for the introduction of new features to provide you with even better support.
The work will probably take until the afternoon hours.
Of course your tickets, which you send to firstname.lastname@example.org during our maintenance window, will not be lost.
However, we can only process them after the upgrade work has been completed.
In addition, during the entire period, access to our Ticketsystem Online Portal, opens an external URL in a new window will not be possible.
We ask for your understanding for this necessary maintenance work!