Our upgrade work has been successful. Direct access to the ticket system online portal https://support.tuwien.ac.at/assystnet/, opens an external URL in a new window is possible again.
Mails are now sent to the ticket system in real time. The undesirable side effects that often occurred due to the previously delayed delivery no longer exist,
However, if you still encounter problems, please let us know as usual via email@example.com.