News Detail

TUworkplace Office maintenance window, profile reset and conversion

Update of the user profile management technology in TUworkplace

In order to put TUworkplace on an even more stable footing in the long term, plans to change the technology with which user profiles are managed on Tuesday, February 22, 2022.

This will allow the future integration and updating of applications, drivers and operating systems in our Virtual Desktop Infrastructure to be even more frictionless and performant than before.

As there is no migration path from the old technology to the new one, you are asked to backup all relevant files and settings from your virtual TUworkplace Office Desktop to TU cloud storage.

Due to the changeover on February 22, your previous user profile from TUworkplace will be lost; please copy your data to be backed up to a suitable TU cloud storage by Monday, February 21, 2022!

TUownCloud and TUfiles are suitable TU cloud storage. Popular places for local file storage are the following:

  • the Downloads folder
  • the Documents folder
  • any stored images
  • Browser settings and favourites (Firefox and Edge)

The changeover will take a maximum of one day, after the change you will receive a corresponding success message.

Please note: on February 22 it will probably not be possible to log in to TUworkplace from 7:00 a.m. to 12:00 a.m.