News Detail

SSL certificate failure self service

Due to unannounced changes on the part of the certificate provider, it is currently not possible to generate certificates via CSR upload.

Since we refuse to leave the creation of the private key to the provider, we advise either waiting until the functionality is available again in the desired form (information is provided via this channel) or - in urgent cases - either requesting via ticket to the SVA SSL certificates (https://support.tuwien.ac.at/assystnet/#serviceOfferings/330, opens an external URL in a new window) that the authoring portal be activated where a certificate already exists that needs to be renewed or, in the case of new certificates, sending the generated CSR in the ticket; we will then handle this manually until a solution is found.
A ticket for this is pending with the provider, we hope for a quick resolution of this inconvenience.