Information Technology Solutions

Information Technology Solutions (TU.it for short) sees itself as the IT contact point for all members of the TU Wien. We provide you with a highly efficient and stable IT infrastructure and use IT competence to promote teaching, research and innovation at the TU Wien. As a reliable IT partner, we achieve high-quality customer and service-oriented IT solutions with sustainable benefits for all TU partners.

often searched...

Service Catalog, opens in new window

TUaccount, opens in new window

High Performance Computing

Two-Factor Authentication (2FA), opens in new window

Online Account Management

Release orders, opens an external URL in a new window

Standard Services

Email for students, opens in new window

Internet workstations

Activate your mobile signature

IT Security

Learn more …

latest news

currently only partially in English

20. September 2020

Power supply Gusshausstr. 27-29 restored

The transformer exchange carried out today on 20.9. is finished. The power supply is again provided by the Vienna networks.

19. August 2020

New Campussoftware-product onlineTED Pro

onlineTED is now available as a free product as campus software

17. April 2020

Datacenter maintenance successfully completed

We have successfully completed the maintenance work planned for today in the data center of the TU Wien.

> all TU.it news

Service Center

Ticketsystem Online Portal, opens an external URL in a new window
Hotline 01 588 01 42002
help@it.tuwien.ac.at
1040 Wien, Operngasse 11, EG

The Service Center can be reached digitally from 8 a.m. to 4 p.m.

Safety and Security Measures, opens an external URL in a new window

System status

Email for students
upTUdate
Internet access
VPN
WLAN
TUphone
TUfiles
TUhost
TUownCloud
TUchat
TUwiki
Software distribution
Ticket system
Authentication service

Scheduled maintenance on

19. January 2021
Restart of the switches for BB03, BB04, BB05 and BBZ4 on Tuesday, January 19th, 2021 at about 06:30
20. January 2021
Relocation of a Mindbreeze server in the period from 14:30 to about 16:30
27. January 2021
Relocation of a Mindbreeze server in the period from 14:30 to about 16:30

Name	Purpose	Lifetime	Type	Provider
CookieConsent	Saves your settings for the use of cookies on this website.	1 year	HTML	Homepage TU Wien
SimpleSAML	This is needed to distinguish between the sessions of the logged-in users.	session	HTTP	Login TU Wien
SimpleSAMLAuthToken	This is needed to distinguish between the sessions of the logged-in users.	session	HTTP	Login TU Wien
fe_typo_user	Is needed so that in case of a Typo3 frontend login the session ID is recognized to grant access to protected areas.	session	HTTP	Homepage TU Wien
staticfilecache	Is needed to optimize the delivery time of the website.	session	HTTP	Homepage TU Wien

Name	Purpose	Lifetime	Type	Provider
_pk_id	Used to store a few details about the user such as the unique visitor ID.	13 months	HTML	Matomo TU Wien
_pk_ref	Is used to store the information of the users home website.	6 months	HTML	Matomo TU Wien
_pk_ses	Is needed to store temporary data of the visit.	30 minutes	HTML	Matomo TU Wien
nmstat	Is used to record the behaviour on the website. It is used to collect statistics about website usage, such as when the visitor last visited the website. The cookie does not contain any personal data and is only used for website analysis.	1000 days	HTML	Siteimprove
siteimproveses	Is used to track the sequence of pages that a visitor views during his/her visit to the website. The cookie does not contain any personal data and is used solely for website analysis.	session	HTTP	Siteimprove
AWSELB	Always occurs in pairs with siteimproveses (for load balancing on the provider server)	session	HTTP	Siteimprove