KMS activation

Microsoft products must be activated periodically at our TU internal KMS server. In order to perform an activation on the KMS server, a connection to the TUnet must be established and access to the activation server must be enabled. This is done in the activation scripts in a separate item using TUaccount. The activation is valid for approx. 10 minutes.

If there are problems with the activation, please check whether you are using the latest activation script. The activation scripts for both Windows and Office products are part of the TUtoolbox, opens an external URL in a new window. Since the new activation scripts are much easier to use and also offer a considerably improved log function, only the new activation scripts can be supported.

Therefore, if there are problems with a KMS activation, please first install the latest script (for ALL Windows operating systems with the TUtoolbox) and try the activation again. If the problem persists, please use the integrated support function to create a ticket.

In general, please note that an (institute) firewall may prevent activation. A connection to must ALWAYS be possible, a connection to after activation is necessary. Please also note that your licence order must first be released before you can perform an activation. You can test the connection to the KMS server with the tool Portchecker, which is also included in the TUtoolbox.


Service Center

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Hotline 01 588 01 42002
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The Service Center can be reached digitally from 8 a.m. to 4 p.m.

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Personal customer contact only by prior appointment, opens an external URL in a new window.

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