Connecting to the Software Distribution Server (SWD)

Access to the SWD server only works within the TUnet or via a corresponding VPN connection.

For Mac OS X users, the Macintosh campus software, opens an external URL in a new window is offered on the server swd.tuwien.ac.at via the protocol SMB (Samba).

It is recommended to use the latest version of Mac OS X (at least 10.3).

Important note:
If there are error messages when a disk image is opened directly on the server, the image should be copied to your own computer and opened there.

Request

In the Finder, select "Connect to Server" from the "Go to" menu.

Connect screen to server

In the following dialog, enter the text "smb://swd.tuwien.ac.at/username" in the "Address" field.

Screen to SWD Username

In the final authentication dialog the field "Workgroup/Domain" can remain empty.
Username is the campus software username in both windows.

There are various Linux variations, so that we can only describe the basic procedure here. If the graphical user interfaces cannot or should not be used, the following command can still be used on the console (if a samba client is installed):

mount -t cifs -o username=<username> //swd.tuwien.ac.at/products /<mntpnt>>

Examples for graphical environments under Linux can be found for Mint and Ubuntu, opens an external URL in a new window.

In all supported Windows versions, the connection to the software server can be established directly via the Windows Explorer. To do this, proceed as follows:

  • Open the Windows Explorer e.g. with the key combination Win ⊞+E
  • Enter the network path in the address bar.
    This consists of the path to the software server and your user name.
    e.g. \\swd.tuwien.ac.at\user
    Press Enter after entering and wait until you are prompted to log in. This may take several seconds.
Screen File Explorer Connect drive
  • Now enter the user name and password in the dialog.
    For security reasons, please do NOT tick 'Save login data'.
Screen to input mask
  • After successful registration you will see all software products assigned to you.
    Each product is stored in a directory, where (depending on the product) subdirectories differ by language, system or version. Each product directory contains a file named Read_TU.txt, which can be opened with any text editor (e.g. Notepad, Editor, ...). It contains important information such as serial numbers or installation instructions. Please read these instructions before installation.
Screen to file explorer

If you (in rare cases, mainly with older programs) have problems with the installer, , opens an external URL in a new windowconnect to a network drive to the SWD server, opens an external URL in a new window and restart the installation.

If you are unable to connect to the SWD server, please note the following:

  • Your network must be properly configured and wired.
  • Your computer must be logged in and have a valid DNS entry (TUnet login).
  • The ping command and the specification of the network address of the software server can be used to check whether the SWD server can be reached. To do this, press Win ⊞+R and enter cmd. Confirm the dialog with OK.
Screen for CMD input
  • In the shell window that opens, enter the following command:
    ping swd.tuwien.ac.at
  • If the connection to the SWD server has been established successfully, you will receive a message:
Screen ping command

Service Center

Logo service center

© TU Wien

Ticketsystem Online Portal, opens an external URL in a new window
Hotline 01 588 01 42002

help@it.tuwien.ac.at
1040 Wien, Operngasse 11, EG

The Service Center can be reached digitally from 8 a.m. to 4 p.m.

Safety and Security Measures, opens an external URL in a new window