Did you just get a new phone?
To ensure the security and confidentiality of your personal information, you can only use your TUphone services after validation.
User ID/Name: as specified in TISS (usually identical to network account)
ID: the extension
In TISS: https://tiss.tuwien.ac.at, opens an external URL in a new window
- Validation in TISS by name and TUaccount.
- Left navigation bar: TUphone --> Select my profile.
- Defining the password and PIN (at least 5 digits) in the top section.
Configuration of your own TUphone profile via TISS: Instruction, opens a file in a new window (only in German)
Alternatively, PIN and password, opens an external URL in a new window can be set:
- Validation with TUpassword.
- Specification of password and PIN (at least 5 digits) in section TUphone.
Cisco 8961: Login via key (or for Cisco 7965: via key)
- Selection of the service Login/Logout
- Entering User ID and PIN
- Send soft key
- with "0" or "+"
Service Center
© TU Wien
Ticketsystem Online Portal, opens an external URL in a new window
Hotline 01 588 01 42002
help@it.tuwien.ac.at
1040 Wien, Operngasse 11, EG
The Service Center can be reached digitally from 8 a.m. to 4 p.m.
Safety and Security Measures, opens an external URL in a new window
Personal customer contact only by prior appointment, opens an external URL in a new window.
Compliance with the currently applicable COVID-19 security regulations is assumed.