account setup
For the use of all possibilities and a smooth functioning it is recommended to use an email program which establishes the connection via Exchange's own protocol (e.g. MS-Outlook version 2013 and higher).
If only the functions sending and receiving emails are desired, email programs with IMAP support can also be used (recommended: Mozilla Thunderbird).
IMAP can be configured as follows (names may vary depending on the program used):
Set the following, depending on what your mail client requires from you:
| server: | mail.intern.tuwien.ac.at |
|---|---|
| domain: | intern.tuwien.ac.at |
| username (see My accounts, opens an external URL in a new window): | username or username@intern (else: username@intern.tuwien.ac.at or intern\username) |
| incoming mail server (IMAP): | mail.intern.tuwien.ac.at (Port 993, encrypted SSL/TLS) |
| outgoing mail server (SMTP): | mail.intern.tuwien.ac.at (Port 587, encrypted STARTTLS) |
Please note that you must set up the account from within the TU network (if necessary via VPN); further use is possible from any network!
The app "Outlook for iOS and Android" remains blocked on our upTUdate servers due to data protection reasons.
instructions (German only):
Outlook 2016, opens a file in a new window
Outlook 2013, opens a file in a new window
Outlook 2010, opens a file in a new window
Thunderbird, opens a file in a new window
Service Center
© TU Wien
Ticketsystem Online Portal, opens an external URL in a new window
Hotline 01 588 01 42002
help@it.tuwien.ac.at
1040 Wien, Operngasse 11, EG
The Service Center can be reached digitally from 8 a.m. to 4 p.m.
Safety and Security Measures, opens an external URL in a new window
Personal customer contact only by prior appointment, opens an external URL in a new window.
Compliance with the currently applicable COVID-19 security regulations is assumed.