TUgitLab Support

TUgitLab is hosted for TU.it on dedicated, scalable and highly available hardware at an external provider, who also takes care of the operation (HW support, SW upgrades, resource monitoring, ER backup, etc.) TU.it provides support for problems related to authentication, user management, and authorization issues, but does not provide support for the GitLab application itself. In this regard, please use the detailed online documentation below. Backup is done for disaster recovery situations only. The customer has to take precautions by means of exports in case of self-inflicted data loss (e.g. accidental deletion). A restore of deleted data by TU.it is not possible. In case of technical problems or specific requirements, please contact the Service Center or our ticket system, opens an external URL in a new window.

Service Center

Logo service center

© TU Wien

Ticketsystem Online Portal, opens an external URL in a new window
Hotline 01 588 01 42002

help@it.tuwien.ac.at
1040 Wien, Operngasse 11, EG

The Service Center can be reached digitally from 8 a.m. to 4 p.m. on Mondays to Fridays and will also be in person from 8 a.m. to 12 p.m. on weekdays.

Safety and Security Measures, opens an external URL in a new window